If you are going to bottomslim @PLQ, then do read my personal experience before you make your trip over.
It all started with a telemarketing call I received on 10th September 2020, I was invited to 2 free sessions at bottomslim. The telemarketeer proclaimed that there are goodie bag and NTUC vouchers be won. Most importantly, no obligation at the end of the sessions. Like most typical Singaporeans, i took the "this is worth a try" mentality.
I set the appointment to be 11a.m. on 14th Sept 2020. They gave me a reminder message, followed by a reminder call on 13th Sept 2020. I find this is rather a good service message and call as for a busy person like every other person, we might tend to forget after hanging up the first call.
On 14th Sept 2020, the appointment itself, they dropped another reminder about 10a.m.,saying that the goodie bag and NTUC vouchers have been prepared for me. They required me to bring along a verification document e.g debit/credit or NRIC. Well, i was late and reached the store at about 11.30a.m. Prior to that i have informed them by replying to their messages.
Finally i arrived and here is the picture i took at the branch
They are located at PLQ on the third floor, 03-24.
I went to the counter. I saw there are many attending beauty advisors crowding the counter but all seems to be pretty occupied. I randomly approached one and told them I had an appointment with Melissa. They brought me to a room inside while waiting for someone to attend to me. About few minutes later, one came brought me water and went out.
A few minutes later, the lady came in again, asking to fill in the following forms
(Personal details are masked to protect confidentiality. ;))
There was a clause that put me to shock, asking me to indemnify them for any discomfort, adverse reaction, illness or injury as a result of the program. I further clarified with Joey, the beauty advisor manager, that the clause is there because they previously had a customer who is feeling unwell and insisted to do the treatment with them. After the treatment, she experienced discomfort and put the blame on them. But honestly, deep down i was not convinced with the explanation to have this clause. I was ready to abandon ship if they insisted me to agree to the clause. Even though this may be a trial experience for me but i am not prepared for a guinea pig experiment on me. To be fair to them, they were professional to explain the treatment I am getting into is definitely safe and riskless. It is also safe for breastfeeding mothers.
Later on, Joey brought me a goodie bag and gave me three envelopes of NTUC envelops. Supposed to have different values of NTUC vouchers to be won. I was lucky to have won $5 NTUC vouchers.
Finally came the knowledge sharing session by Joey on how is she going to help me customize a plan that will target my area of concerns. My main target area is my little tummy bulging out after my pregnancy. She mentioned the bulging occurs on the lower part of my tummy,. This suggests it is a congestion on the lymph nodes and the rest are just firming on my waist line. She further shared that basically there is a sequential order in helping their customers to achieve their ideal figure. The mainframe is as follows:
The 2 free sessions that i was entitled to are basically doing the act of detox. It is more internal and may not see immediate visible results. But it is an essential starting step before they can go into slim, generally making the fat molecules smaller and finally firm which is to fix the sagging skin.
The lucky part about me was because I was not that big in size so i can skip the slimming stage and jump straight into firming. This saves me some monies. Honestly, i do not know how much i will be saving and how much are the treatments because i do not know how much they costs. Nevertheless, it still serves me some comfort that i am still a salvageable case.
Joey also helped me to understand my BMI, visceral fats, body fat, muscles content and etc. i gained a better insights on my health as a result.
After the above sharing session, it was already near 12.30p.m. which coincides with my lunch hours. Honestly, my tummy started to rumble. Joey was kind enough to offer me some snacks and milo prior to the treatment to tie me through the period.
This is a kind gesture and i thought I should give special compliments to Joey in terms of customer service level, considering I was not even their customer yet.
She even gave me extra 10 mins manual messaging on my tummy to test out on the lymph nodes massage.
Before and after the massage, they measured my tummy and discovered the massage helped with 2.5cm reduction of my waist size. I was pretty impressed at that point.
The entire session including the consultation and treatment ended at around 2p.m.
Overall, i am pretty happy with the customer service and i must say there are some reasonable level of selling in the process but i considered reasonable because this is part of their job in gaining sales and helping ladies to rediscover their hope for better figures. i would say results on me is not lasting because when i came back measuring my waist, it is the same before i left home (would not reveal how big my waist which may scare some of the readers.. lol). It probably like what Joey mentioned, requires a period of intensive treatment such as once a week over a course of a couple of months (minimum 30 visits) to see satisfactory results. The cost of the treatment at the point they offer me is about $654 for 10 treatments. Therefore, a full set of treatments can be $1962.
Personally, i find that this is reasonably priced considered slimming at tummy, thigh and hip. Therefore, if i have the budget, i would have likely subscribe for it.
Btw, since i am rejecting the treatment, i am too shy to go for the second treatment.
*updates on 28th Sept 2020, i received a call from bottomslim at 10.19p.m. to go for my second treatment. The lady mentioned over the phone i can just attend the session to complete the 2nd session with no obligation. I rejected gracefully mainly because i was pretty busy these days. I feel as a customer i am more valued. Compliments for the call in this case. A small little suggestion for them to probably call at an earlier timing. I worked in telemarketing job before so usually after 9p.m. is not suitable to call customer. Just a suggestion but personally i am not offended at all.
Above all just to disclaimer for bottomslim and myself, i am not paid for posting this. I am sharing this experience purely for the benefit of others who are also looking for the same treatments. =)
